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rebranded metroplushealth in 6 months
An iconic NYC health care brand wanted to become more relevant. Tasked with a rebrand in 6 months.
Conducted qual-quant marketing research. Brought on new agency partners. Garnered board approval. Birthed a new brand. Increased brand consideration by 12% in 18 months.
Award-winning marketer. Seasoned team leader. Former social worker. Executive maturity with good judgment. Confident, self-aware and low ego.
Website redesign
A new brand must have a new front door. It is the digital handshake. Redesigned the website in 1 year. Visit metroplus.org to see for yourself.
2 Hermes Creative Awards
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Webby Best Mobile Website
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3 Anthem Awards
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MetroPlusHealth Awards
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2 Hermes Creative Awards 〰️ Webby Best Mobile Website 〰️ 3 Anthem Awards 〰️ MetroPlusHealth Awards 〰️
2020 was a year…
working in health care during covid
2020 was one of the most challenging years of my life. But it was a true honor and privilege to work in health care.
Here is a 3-minute recap video of my team’s work in 2020.
ESG Investing: Surround sound case example
Challenge: Create brand association that Nuveen is a responsible investing company.
Solution: Launch a surround sound campaign using a trending topic, climate change, and a market event, NYC climate week. Utilize mediagenic research to generate arresting media headlines and delicious clickbait.
Approach: Earned, paid and owned
Application materials
About Ken
Award-winning marketer who has developed more than 100 groundbreaking research studies and marketing campaigns
Experience
Vice President, Brand and Corporate Communications, MetroPlusHealth
Senior Director, Brand and Content Marketing, Optum Care
Director / Vice President, Investment Communications and Content Marketing, Nuveen
Marketing Director, Value-Add Programs, TIAA Global Asset Management
Group Manager, Thought Leadership, Pershing, a BNY Mellon Company
Senior Practice Management Consultant, Client: Citi Personal Wealth Management (Pershing)
Marketing Manager, Thought Leadership and Events, MetLife
High-octane strategist -- who can grasp the challenge, conceptualize disruptive marketing strategies, and execute tactics flawlessly.
Marketing Consultant, Broker and Consultant Marketing, MetLife
Marketing Research Analyst, Marketing Research, MetLife
professional Approach and Style
I was a Social Worker before my career as a marketer. During my time as a Social Worker, I had a keen ear and an innate wonderment about people’s biological-psychological-social factors that drive behaviors. I use my Social Work training everyday in conceptualizing and executing impactful marketing campaigns. My approach:
DISRUPTIVE IDEAS
I have two filters to identify disruptive marketing ideas and narratives: Are we saying something new? Or, are we saying something counter-intuitive? If we answered “yes,” then we are on to something.
EXPRESSIVE EXPRESSIONs
“Two-for-one” or “buy one, get one free?” Which phrase will resonate? The same idea can be expressed in infinite ways. I believe the expression of the idea needs to fit the message and media. For example, the digital experience should be more nuanced than the in-person sales pitch.
EMPATHY
“Go where the client is.” is a common phrase used by Social Workers. When I am tasked with a challenge, I listen with an empathic ear to identify the challenge, synthesize points of differentiation and construct strategies.
RESEARCH-DRIVEN
I’ve directed over 100 groundbreaking studies and marketing campaigns. Each paper or campaign is always grounded in primary or secondary research. This anchors programs with facts and insights. My first marketing job was also in Marketing Research.
RESULTS
ROI is everything. ROI is not just $$. It’s also a return on community and environment. What did the numbers say? What went well? How are we impacting the world? How did the team feel?
“And suddenly you know... It’s time to start something new and trust the magic of beginnings.”